Internal Sales Manager (Italian-speaking, Remote)

About the role

Kodland, an international online programming school for children and young people teaching in over 40 countries, is looking for an Internal Sales Manager. This is a full-time remote position (45 hours per week, 9 hours a day, 09:00–20:00 Italy time) with a fixed monthly payment plus performance-based commission.

Key responsibilities

• Manage a portfolio of existing customers throughout their learning journey, ensuring high engagement and long-term retention.
• Conduct outbound sales and retention activities by phone, WhatsApp, email and CRM to renew learning packages.
• Build strong customer relationships, understand their goals and recommend the right learning solutions.
• Negotiate offers, prepare personalised proposals and close renewals, upsells and reactivations.
• Maintain accurate CRM records and collaborate with Customer Success, Teaching Operations and Finance teams.

Required profile

• Native or fluent Italian (spoken and written) is mandatory.
• English at B2+ level for internal communication.
• At least 6 months of experience in EdTech, SaaS, Customer Success, Account Management, B2C Sales, Telemarketing, Retention or similar consultative sales roles.
• Comfortable working remotely in an international environment and in a fast-paced, KPI-driven setting.
• Your own laptop, stable internet connection and a quiet workspace are needed.

Required skills

• Strong CRM skills (HubSpot, Salesforce or similar).
• Objection handling and closing techniques.

What we offer

• Fixed monthly payment of €900 plus performance-based commission (up to 6% on revenue tiers); typical total monthly compensation of €950–1,400.
• Remote-first, international team culture.
• Growth opportunities with training and support from day one.

After the interview, candidates complete a test; applications are reviewed and suitable candidates are invited to an interview by email.