Account Manager – Customer Connect Sales

About the role

LSEG is looking for an Account Manager to join its Customer Connect Sales team in Milan, Italy. The role manages a portfolio of existing customers with a strong focus on revenue retention and growth, developing account strategies to maintain current revenue while identifying new business opportunities, mainly through remote engagement by call, email and digital tools. The advert states it is for talent pipelining, with no immediate vacancy.

Key responsibilities

• Manage and grow revenue from an existing portfolio of accounts
• Build and maintain strong customer relationships
• Identify new business opportunities and drive revenue growth
• Develop and execute account plans focused on retention and expansion
• Maintain regular client engagement with high responsiveness
• Collaborate with internal teams to deliver the best client outcomes
• Track client activity and pipeline in internal systems
• Provide accurate forecasting and market feedback

Required profile

• Strong business and commercial mindset
• Fluent in English; a European language (French, Italian or Spanish) is preferred
• Proven ability to manage client relationships and drive sales outcomes
• Strong communication, negotiation and influencing skills
• Self-motivated, proactive and results-oriented, able to work in a fast-paced environment
• Problem-solving skills and customer focus

What we offer

• Anticipated annual gross base salary of 51,700 to 86,300 EUR, depending on location
• Eligibility for the LSEG Benefits program (details depend on the country)