Automotive Diagnostic Technician – Field Support

About the role

MSX is seeking an experienced Automotive Diagnostic Technician to act as the escalation point for complex vehicle issues across dealerships and repair facilities. You will work both on‑site and remotely, helping to minimise downtime and ensure first‑time‑right repairs.

Key responsibilities

• Provide on‑site and remote support to dealerships and repairers for complex electrical, electronic and drivability faults.
• Use OEM diagnostic tools such as wiTECH and DiagBOX for diagnostics, flashing and parameterisation.
• Analyse wiring diagrams and technical documentation to identify root causes.
• Support individual cases and broader fleet‑wide technical issues.
• Prepare clear technical reports and case updates.
• Coach technicians, offering hands‑on guidance and training.
• Feed recurring issues into continuous‑improvement processes.

Required profile

• Strong experience in automotive diagnostics, technical support or field service.
• Proven ability to resolve complex electrical/electronic faults.
• Hands‑on experience with OEM diagnostic tools.
• Confidence reading wiring diagrams and technical documentation.
• Experience collaborating with workshops, engineering or technical teams.
• Ability to support and guide technicians effectively.

Required skills

• Automotive diagnostics
• OEM diagnostic tools (wiTECH, DiagBOX)
• Wiring diagram interpretation
• CAN, LIN and FlexRay network knowledge
• Root‑cause analysis and flashing
• ADAS, powertrain and body‑electronics systems

What we offer

• Competitive salary range €36,000‑€42,000 (subject to collective agreement)
• Opportunity to work with leading vehicle manufacturers and global mobility organisations
• Professional development in a fast‑growing technology‑driven environment