Bellboy (Guest Greeter & Luggage Assistant)

About the role

As a Bellboy at Aethos Monterosa you will be the first point of contact for guests, creating a warm welcome and ensuring a smooth arrival experience. You will handle luggage, provide local information and resolve guest requests, contributing to a memorable stay.

Key responsibilities

• Greet guests with a friendly attitude and assist with check‑in procedures.
• Transport and deliver luggage to guest rooms promptly and safely.
• Offer recommendations on local attractions, restaurants and activities.
• Respond to guest inquiries and resolve issues efficiently.
• Maintain the lobby and luggage area in a tidy, organized condition.

Required profile

• Genuine passion for hospitality and guest service.
• Excellent interpersonal and communication skills.
• Strong organizational abilities and ability to multitask in a fast‑paced environment.
• Professional, courteous demeanor and dedication to guest satisfaction.

Required skills

• Customer service orientation.
• Effective verbal communication.
• Basic knowledge of hotel operations and luggage handling.

What we offer

• Opportunity to work in a dynamic, community‑focused hospitality brand.
• Training and development in guest services and local tourism.
• Collaborative work environment with a focus on sustainability and wellbeing.