This job is no longer available
This job expired on 17/08/2026. It no longer accepts applications.
Chat Operator (Remote, Italy)
Jobgether
Job description
About the role
We are seeking a focused and analytical Chat Operator to join a global, fully remote team based in Italy. You will monitor and improve AI‑assisted conversations on large‑scale online platforms, ensuring high‑quality user experiences.
Key responsibilities
- Monitor chat conversations for extended shifts (8+ hours) to maintain smooth interaction flow.
- Intervene when needed to enhance clarity, tone, or response quality on behalf of virtual companions.
- Track, evaluate, and analyze communication patterns between users and AI agents.
- Assess AI‑generated replies, identifying strengths and weaknesses.
- Report technical or content issues in automated responses for continuous improvement.
- Coordinate requests for supporting content such as images or videos aligned with user needs.
Required profile
- Strong attention to detail and ability to stay focused on repetitive tasks.
- Methodical, disciplined approach to daily work.
- Understanding of user behavior and basic customer psychology with empathy.
- Interest in AI tools and willingness to learn new systems.
- Fast learner with a proactive, growth‑oriented mindset.
- Excellent written Russian skills and good command of English.
Required skills
What we offer
- Fully remote, full‑time position.
- Competitive base pay disclosed during recruitment.
- Performance‑based bonuses, including referral rewards up to $5,000.
- Exposure to AI‑driven communication systems.
- Opportunity to work in a structured, international environment.
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