Europe E-commerce Key Account Manager

About the role

Our client, a leading international manufacturer in the consumer appliances sector, is seeking a Europe E‑commerce Key Account Manager to accelerate online sales across key European markets, focusing on Amazon and other major e‑commerce platforms.

Key responsibilities

• Manage and develop strategic e‑commerce accounts across Europe, primarily Amazon.
• Drive sales growth and profitability across digital channels in Italy, France, Germany, and Spain.
• Build and maintain strong relationships with key marketplace partners and online retailers.
• Develop and execute joint business plans with Amazon and other strategic e‑commerce customers.
• Monitor account performance, sales KPIs, market share, and profitability, implementing corrective actions where needed.
• Identify new business opportunities, market trends, and competitive developments within the Small Domestic Appliances (SDA) category.
• Collaborate with Marketing, Product Management, Supply Chain, and local sales teams to ensure successful execution of online initiatives.
• Optimize product assortment, pricing, promotional activities, and digital content across e‑commerce platforms.
• Support the implementation of the European e‑commerce growth strategy.
• Prepare business reviews, sales forecasts, and performance reports for senior management.

Required profile

• Proven experience in Key Account Management, e‑commerce sales, or digital channel management within an international environment.
• Extensive hands‑on experience managing Amazon at a European or multi‑country level.
• Strong track record of delivering growth through online marketplaces and digital sales channels.
• Solid understanding of the European e‑commerce landscape, particularly in Italy, France, Germany, and Spain.
• Strong commercial, analytical, and negotiation skills with the ability to turn data into actionable business decisions.
• Experience working in cross‑functional and international organizations.
• Bachelor’s degree in Business, Marketing, Economics, or a related discipline.
• Fluent English; additional European languages are an advantage.

Required skills

• Amazon Marketplace management
• E‑commerce platform management
• Business analytics