Front Desk Medical Receptionist

About the role

The Front Desk Medical Receptionist supports daily operations at Stony Brook Ophthalmology, ensuring smooth patient flow and high‑quality service. This full‑time position involves interacting with patients, providers, and staff in a fast‑paced ophthalmology clinic.

Key responsibilities

• Answer, screen, and route incoming phone calls; take messages and assess urgency.
• Maintain a clean, organized reception area and provide courteous service at all times.
• Use the Electronic Medical Record (EMR) system for patient check‑in/check‑out, verify demographics and insurance, obtain signatures, and scan data.
• Collect payments, process transactions, and ensure accurate billing.
• Notify providers of patient arrivals, delays, or backlogs and coordinate with staff.
• Schedule appointments, procedures, and follow‑up services; confirm documentation requirements.
• Obtain referrals, authorizations, and eligibility verifications as needed.
• Communicate schedule changes to patients and reschedule when necessary.
• Monitor and replenish office supplies; adhere to HIPAA guidelines.
• Provide coverage for evenings and weekends as required.

Required profile

• High School diploma or GED.
• Strong organizational and written/verbal communication abilities.
• Excellent typing speed and friendly telephone etiquette.

Required skills

• Proficiency with an Electronic Medical Record (EMR) system.

What we offer

• Competitive hourly wage ranging from $19.78 to $24.72.
• Full‑time schedule with occasional evening and weekend shifts.
• Opportunities for professional growth within a reputable ophthalmology practice.