Head of Operations

About the role

APM Terminals is seeking a Head of Operations to lead the day‑to‑day activities of its Vado Ligure terminal in Italy. Reporting to the Terminal Managing Director/CEO, the role is part of the senior management team and is responsible for delivering a safe, efficient and cost‑effective terminal environment.

Key responsibilities

• Contribute to the terminal’s business strategy and drive key operational initiatives.
• Define and execute operational plans, objectives and long‑range goals.
• Continuously improve operational processes, methods and quality standards.
• Provide leadership and ensure safety across all operational staff and activities.
• Lead supplier and customer negotiations, including Service Level Agreements.
• Ensure all processes comply with HSSE policies and APM Terminals global standards.
• Liaise with customs, port authorities, trucking companies and other partners to ensure compliance and alignment.
• Manage operational budgeting, cost control and performance reporting.
• Foster a culture of coaching, motivation and structured work execution within the operations teams.
• Support continuous improvement initiatives and promote Lean practices.
• Where applicable, liaise with labor unions and support long‑term relationships.

Required profile

• Proven leadership experience in terminal, port or logistics operations.
• Strong strategic thinking and ability to develop operational strategies.
• In‑depth knowledge of HSSE regulations and global terminal standards.
• Experience negotiating with suppliers, customers and external partners.
• Demonstrated ability to manage budgets, control costs and report performance.
• Excellent communication skills for interaction with customs, authorities and unions.
• Commitment to continuous improvement and Lean methodology.

Required skills

What we offer

• Dynamic learning and training culture that empowers employee growth.
• Opportunities for career development within a multinational environment.
• Exposure to innovative, semi‑automated terminal operations.
• Commitment to safety and continuous improvement driven by Lean principles.