ICT Engineer - M365 Endpoint & Apps

About the role

Oerlikon is looking for an ICT Engineer focused on M365 Endpoint and Apps to join its global Digital Workplace Services team. The role sits at the heart of end-user computing, working with on-premises and cloud solutions, and covers the Unified Endpoint Management platform built on the M365 foundation. It is based in Brugherio, Italy.

Key responsibilities

• Implement, configure and manage Microsoft Intune for device management and security
• Develop and run Unified Endpoint Management strategies, including software distribution, patch management and endpoint security for Windows PCs, macOS, mobile devices and virtual clients
• Manage, maintain and support End User Computing cloud services and implement security policies and procedures
• Provide technical support and troubleshooting for end-users and other IT teams, liaising with first and second level support
• Create, maintain and update software packages for automated deployment and automate repetitive tasks
• Train internal customers and create technical documentation, guides and best practices
• Define corporate hardware standards and lifecycle with partners, and recommend improvements based on technology trends

Required profile

• BSc/MSc in Computer Science or a similar qualification, or proven professional knowledge through a career
• At least 5 years' experience in a similar role with a strong focus on Microsoft and client management technologies
• Fluent Italian and English (German is a plus)
• Excellent problem-solving, analytical and communication skills, with a strong customer orientation

What we offer

• Gross annual salary of EUR 45,000 to 57,000, set according to objective criteria
• Permanent, full-time contract under the Metalworking Industry CCNL
• Hybrid model: office-based with remote work a few days a week
• A global team, a supportive and collaborative culture, and opportunities to grow