IT Specialist – Europe & Canada

About the role

Atlantic Gate is seeking a proactive IT Specialist to support its operations across Europe and Canada. Based in Genoa, Italy, you will provide day‑to‑day help‑desk assistance while contributing to larger IT projects that drive the business forward.

Key responsibilities

• Deliver hands‑on help‑desk support to internal users.
• Maintain and support Microsoft 365, Active Directory, Linux servers and other internal systems.
• Manage and troubleshoot network components, firewalls, switches and servers.
• Support remote environments such as Citrix, VDI and Remote Desktop.
• Ensure smooth operation of office equipment and overall IT infrastructure.
• Participate in IT projects, including documentation, planning and execution.
• Perform regular system maintenance and continuous improvements.

Required profile

• Degree in Computer Science or a related field.
• At least 1 year of experience in IT support or system administration.
• Strong problem‑solving abilities and a hands‑on mindset.
• Team‑oriented with excellent communication skills.
• Fluent in English.

Required skills

• Microsoft 365
• Active Directory
• Linux server administration
• Windows environment knowledge
• Networking fundamentals
• Firewalls, switches and server management
• Citrix, VDI and Remote Desktop support
• Intune and IT support tools
• CCNA (preferred)
• ITIL (preferred)

What we offer

• International and collaborative IT team.
• Opportunities to work on diverse projects across Europe and Canada.
• Career growth and technical skill development.
• Dynamic environment where ideas are valued.