Logistics Customer Specialist

About the role

We are seeking a proactive and detail‑oriented Logistics Customer Specialist to join our operations team at the Tribiano hub. You will support daily logistics and customer service activities, ensuring accurate order processing, inventory administration, and coordination with transport and labour providers.

Key responsibilities

• Manage customer relationships and provide support for logistics operations, shipments, and order fulfilment.
• Process goods receipt documentation and maintain accurate system records.
• Handle customer orders, ensuring timely and accurate processing.
• Prepare picking lists and support warehouse operational activities.
• Generate and manage delivery notes and transport documentation.
• Maintain accurate customer master data, including address validation and updates.
• Handle returns and related administrative processes.
• Prepare operational reports, statistics, and performance data.
• Coordinate with transport providers and labour suppliers to support daily operations.
• Support inventory control activities, including cycle counts and annual stocktakes.

Required profile

• 1–3 years of experience in logistics, warehouse administration, customer service, or supply chain operations.
• Ability to communicate effectively in English within an international environment.
• Good knowledge of Microsoft Office, particularly Excel.
• Strong organisational skills and attention to detail.
• Proactive, solution‑oriented mindset with the ability to manage multiple priorities in a fast‑paced setting.

Required skills

• Microsoft Excel
• Microsoft Office
• ERP systems
• Warehouse Management Systems (WMS)

What we offer

• 12‑month fixed‑term contract.
• Opportunity to work within an international logistics environment.
• Professional development and hands‑on experience in logistics operations.
• Collaborative and supportive team environment.