Managed Access Program Manager (Maternity Leave)

About the role

The Managed Access Program (MAP) Manager coordinates and runs MAPs and other early or compassionate access programs across the country, working with Medical Affairs teams before or outside commercial availability of medicines. The role reports to the Medical Governance Lead and Scientific Service Manager, ensuring strong governance, audit readiness and cross-functional alignment, while not holding final governance approval authority.

Key responsibilities

• Contribute to country strategy and planning for MAPs and support Medical Affairs teams
• Identify and evaluate future MAP opportunities with Medical, Regulatory, Market Access, Pharmacovigilance and Supply Chain stakeholders
• Lead the operational execution of MAPs, Early Access Programs and Post-Study Drug Supply, in line with local regulations and Novartis procedures
• Develop operational frameworks for logistics, forecasting, supply management, importation, labelling and distribution
• Coordinate MAP safety reporting and support regulatory submissions with Pharmacovigilance
• Ensure product availability, timely delivery to sites and proper program close-out, transition or termination
• Manage compliance, quality, audit readiness, risk monitoring and regulatory intelligence
• Act as the key country contact for MAP activities, managing stakeholders, vendors, contracts and KPIs

Required profile

• Bachelor's or Master's degree in Pharmacy, Life Sciences, Health Sciences or a related field
• Fluency in English and the local language, written and spoken
• At least 5 years of experience in Medical Affairs, clinical operations, logistics, regulatory affairs or similar pharmaceutical functions
• Experience with MAPs, compassionate use, early access programs or clinical trial logistics
• Proven project management, operational coordination and vendor management experience

Required skills

• Strong understanding of pharmaceutical regulations, compliance and quality standards
• Ability to define, monitor and analyse KPIs and quality metrics
• Strong collaboration, communication, analytical and organisational skills