Marketing & Communications Manager (Pre-Opening)

About the role

As the Marketing & Communications Manager for the pre‑opening phase of Mandarin Oriental Cristallo in Cortina, you will lead the development and execution of integrated marketing and communications strategies that position the resort as a premier luxury alpine destination. Reporting to the Director of Marketing & Communications, you will be responsible for all brand‑aligned PR, content, partnership and CSR activities, driving awareness and market visibility ahead of the Winter 2026 launch.

Key responsibilities

• Support the creation and implementation of the resort’s pre‑opening marketing and communications strategy in collaboration with Mandarin Oriental Hotel Group corporate teams.
• Design and launch awareness campaigns targeting domestic and international luxury travel markets.
• Produce marketing and PR collateral such as press kits, fact sheets, biographies, presentations and brand messaging.
• Build and maintain relationships with key media outlets, luxury travel publications, tourism boards, influencers and strategic partners.
• Coordinate pre‑opening media visits, influencer trips and related events.
• Ensure all communications consistently reflect Mandarin Oriental brand standards.

Required profile

• Demonstrated integrity, respect and a collaborative team spirit.
• Growth‑mindset and passion for delivering exceptional guest experiences.
• Experience in luxury hospitality or high‑end resort marketing, preferably in a pre‑opening environment.

Required skills