National Key Account Manager – Italy

About the role

As the National Key Account Manager for Italy, you will lead the development of strategic partnerships with our most important customers in the drugstore and modern trade channels. Based in Milan, you will translate client needs into tailored, value‑added solutions that drive sustainable growth for both the customer and Dr. Beckmann Group.

Key responsibilities

• Build and nurture trust‑based relationships with key accounts, serving as the primary point of contact.
• Design and implement strategic account plans to meet revenue and growth targets.
• Identify upselling and cross‑selling opportunities within existing partnerships.
• Lead contract negotiations, proposals and agreements in a collaborative manner.
• Coordinate cross‑functional teams—including sales support, logistics, marketing and finance—to deliver customer‑focused solutions.
• Monitor account performance using KPIs and provide insights to stakeholders.
• Stay informed on market trends, competitor activity and customer developments.
• Contribute to forecasting, demand planning and inventory alignment.

Required profile

• Degree in Business, Marketing, Sales or related field, or equivalent experience.
• Proven experience in account management or business development with key accounts in drugstore and/or modern trade environments.
• Strong communication, negotiation and stakeholder‑management abilities.
• Analytical mindset with the capacity to turn data into actionable insights.
• Well‑organized, proactive and able to manage priorities effectively.
• Fluent in English and Italian; additional languages are a plus.

Required skills

• Familiarity with CRM tools.
• Proficiency in Microsoft Excel.
• Proficiency in Microsoft PowerPoint.

What we offer

• Opportunity to work with a leading international FMCG brand.
• Competitive salary package with performance‑based bonus.
• Hybrid working model (2 days remote per week).
• Dynamic, collaborative and growth‑oriented environment in a newly established team.