Pharmacy Account Specialist – Milan

About the role

The Pharmacy Account Specialist will manage a portfolio of pharmacies and pharmacy groups in the Milan area, driving the adoption of generic medicines and delivering commercial value for Sandoz. This field‑force position combines sales, marketing, training and market intelligence to increase generic penetration across the territory.

Key responsibilities

• Act as territory manager, identifying and prioritising target pharmacies, chains and groups.
• Define and achieve sales, efficiency and performance objectives for each client.
• Select and implement initiatives within the allocated budget to meet client needs.
• Develop and execute negotiation strategies to maximise economic outcomes.
• Design a client‑management mix of marketing campaigns, commercial presentations and training modules.
• Build strong relationships to ensure customer satisfaction.
• Meet agreed contact, coverage and frequency targets, optimising communication channels.
• Provide timely data, reports and analyses for regional meetings.
• Support digital initiatives and manage related consents.
• Represent Sandoz ethics and values, ensuring full compliance with company policies.

Required profile

• Previous experience as a Sales Representative or similar role in the generic pharmaceuticals industry.
• Solid understanding of the pharmacy market and stakeholder dynamics in Italy.
• Proven ability to manage a territory independently and meet sales targets.
• Strong negotiation, analytical and relationship‑building skills.
• Commitment to diversity, inclusion and ethical conduct.

Required skills