Sales Development Representative – SMB Italy

About the role

As a Sales Development Representative for Glovo in Italy, you will be the first point of contact for potential SMB clients. You will build and nurture a pipeline of leads, ensuring a smooth hand‑over to the Sales Executives and contributing to the growth of our fast‑moving delivery platform.

Key responsibilities

• Generate new business opportunities through strategic outreach to prospective SMB clients.
• Qualify leads sourced from various pipelines and turn them into sales opportunities.
• Contact prospects via cold calls, professional emails and WhatsApp Business.
• Present Glovo’s services, understand client needs and suggest appropriate solutions.
• Proactively identify and pursue new market opportunities.
• Arrange meetings or calls between prospects and Sales Executives.
• Report weekly, monthly and quarterly results to the Sales Team Leader.
• Stay informed about new products, services, pricing and payment plans.

Required profile

• Recent graduate or early‑career professional with a strong interest in sales or business development.
• Excellent communication and interpersonal abilities.
• Proactive attitude and eagerness to learn.
• Comfortable making phone calls and writing professional emails.
• Basic knowledge of Excel or Google Sheets.
• Thrives in a fast‑paced team environment.
• High proficiency in Italian (C1 level).

Required skills

• Basic Excel
• Google Sheets

What we offer

• Private health insurance.
• Monthly Glovo credit.
• Flexible work arrangement: two days remote per week and up to three weeks per year working from anywhere.
• Enhanced parental leave.
• Online therapy and wellbeing benefits.
• Commitment to equal opportunities for all backgrounds.