Sales Lead

About the role

Ralph Lauren is seeking a dynamic Sales Lead to drive brand storytelling and deliver an exceptional customer experience across its retail locations. You will be responsible for enhancing the customer journey, boosting sales results, and supporting a collaborative, inclusive store environment.

Key responsibilities

• Develop business client relationships and convey the brand message to enrich the customer journey.
• Provide an extraordinary sales experience that positively impacts store sales performance.
• Maximise the potential of all product categories through storytelling and cross‑category synergies.
• Support managers in creating an inclusive, customer‑first culture and use service metrics to achieve sales and profit targets.
• Coach team members on product knowledge and selling culture.
• Maintain expertise in Ralph Lauren store systems, cash management, and interpret key business reports.
• Uphold brand standards, coordinate marketing initiatives, and manage price changes.

Required profile

• Energetic, passionate, and results‑driven team player.
• Proven management experience in a fast‑paced retail environment.
• Excellent organisational and communication abilities.

Required skills

What we offer

• Opportunity to work for an iconic lifestyle brand.
• Exciting career development prospects.
• Competitive benefits package and employee discounts.
• A supportive environment that encourages you to bring your whole self to work.