Senior Executive Assistant – Luxembourg

About the role

The European Investment Bank is looking for a (Senior) Executive Assistant to support the Ombudsperson at its Luxembourg headquarters. The role is full‑time, fixed‑term (3 years) and requires regular on‑site presence, offering the chance to work in a highly international environment.

Key responsibilities

• Plan and organise missions, high‑level meetings, receptions and business trips, handling travel arrangements and related documentation.
• Manage and optimise the Ombudsperson’s agenda, assess priorities, resolve competing demands and adjust schedules proactively.
• Act as the central liaison between the Office of the Ombudsperson and internal/external stakeholders, ensuring confidential and timely information exchange.
• Handle correspondence, draft replies, and follow up on deadlines.
• Prepare, quality‑check and submit documents for the Ombudsperson’s review and approval.
• Maintain electronic and paper filing systems, guaranteeing data quality and easy retrieval.
• Provide ad‑hoc administrative support, research assistance and event organisation as required.
• Accompany the Ombudsperson on missions to EIB Group offices when needed.

Required profile

• Strong judgment, discretion and the ability to handle highly confidential information.
• Excellent organisational and prioritisation skills with a proactive attitude.
• High degree of autonomy and capability to work on non‑routine, sensitive matters.
• Willingness to travel and represent the Office on external missions.

Required skills

What we offer

• Opportunity to work in a truly multicultural and international setting.
• Relocation support for successful candidates.
• Professional development within a leading EU financial institution.