Senior UX Designer - Aerospace

About the role

Publicis Sapient, a technology company building enterprise AI platforms and services, is looking for a Senior UX Designer in Milan. You will own the problem, flow and logic of complex digital products, design in an AI-native way and act as the day-to-day point of contact for the client.

Key responsibilities

• Own the architecture of complex or multi-touchpoint products: information architecture, object model, use cases and end-to-end flows, aligned with engineering and business.
• Design the interaction logic of complex systems, including conversational and AI-driven behaviors, and defend the rationale with engineering and clients.
• Choose prototype fidelity and technology, up to coded prototypes reviewed with engineering.
• Set up the measurement cycle of a product (KPIs, recurring tests, readouts) and use the evidence to steer the roadmap with the client.
• Partner with engineering on specifications, backlog refinement, release planning and design QA.
• Run an AI-augmented design process end to end, from prompts and documentation to automation of repetitive steps.
• Turn project work into reusable assets such as flow patterns, whitelabel solutions and method documentation.
• Lead a design workstream autonomously, mentor junior and mid designers and contribute to proposals and pitches.
• Be accountable for the final UX quality of the workstream, including accessibility (WCAG).

Required profile

• Experience in UX or product design, ideally in consultancy on digital transformation programs.
• A portfolio of complex products designed end to end, with visible rationale.
• Fluent Italian and English, available full-time.
• Additional value: conversational or agentic interfaces, service design or experience strategy, mobility, telco or sports and entertainment background.

Required skills

• Strong interaction design and information architecture skills, plus user research, usability testing, UI and design systems.
• Expertise in Figma and tokenized design systems; prototyping beyond Figma with code-based tools.
• Fluent use of AI across the design workflow.
• Agile experience in cross-functional teams with engineering, strategy, copy and visual design.

What we offer

• Gross annual base salary range of EUR 37,500 to 50,000.
• Career growth and training opportunities.
• Health benefits for you and your family, generous paid leave and holidays.
• Wellness program and employee assistance.