Strategic Account Manager

About the role

As a Strategic Account Manager at Satispay, you will be the primary guardian and growth driver of our most valuable merchant relationships, acting as the bridge between the company’s long‑term vision and partners’ operational success.

Key responsibilities

• Serve as the dedicated C‑level point of contact for a boutique portfolio of 4‑5 top‑tier global accounts.
• Develop and execute multi‑year account plans to increase transaction volumes and optimise user experience.
• Identify and drive product integration opportunities such as BNPL, fringe‑benefits, co‑branded cards and loyalty programmes.
• Coordinate cross‑functional teams (Product, Marketing, Legal, Tech) to address partner needs.
• Collaborate with the Strategic Partnership Director and Key Account team to align goals with company milestones.
• Maintain a zero‑churn mindset, anticipate challenges and deliver data‑driven ROI insights in Quarterly Business Reviews.

Required profile

• 10+ years of experience managing high‑complexity, seven‑figure global accounts.
• Proven track record in Fintech, Payments or high‑growth tech environments.
• Expertise in complex negotiations and contract management.
• Analytical and strategic mindset with a problem‑solving orientation.

Required skills