Transportation Specialist

About the role

We are looking for a Transportation Specialist to lead daily road freight operations in Italy and across Europe. You will manage Full Truck Load, Less‑than‑Truck Load and intermodal services, ensuring smooth execution and high customer satisfaction.

Key responsibilities

• Take charge of daily road freight business, covering FTL, LTL and intermodal shipments.
• Oversee the full operational process from order creation to delivery.
• Identify and resolve anomalies such as delays, damages or customs holds, communicating with carriers, customers and internal teams.
• Monitor and evaluate external carriers and service providers, driving improvements in quality, efficiency and cost.
• Maintain accurate data in the Transport Management System, including order details, vehicle information and actual shipping times.

Required profile

• Minimum 3 years of experience in road freight operations or freight forwarding.
• Familiarity with European land transport networks and international logistics processes.
• Fluent in Italian and Chinese (reading, writing, speaking, listening).

Required skills

• Proficiency with a Transport Management System (TMS).

What we offer

• Competitive salary and benefits.
• Opportunity to work on global projects within JD.com’s inclusive, people‑first culture.
• Access to learning and development resources.