Account Manager – Italy Region

About the role

We are looking for an Account Manager to lead our restaurant partner portfolio in Italy, based in Milan. You will act as a trusted advisor, using data‑driven insights to help partners grow their business on the Glovo platform.

Key responsibilities

• Build and maintain long‑term relationships with top restaurant partners through proactive communication.
• Understand partners’ goals and challenges, providing strategic guidance and customized solutions.
• Analyse performance data to drive operational excellence, revenue growth and profitability.
• Design and execute promotions, marketing activations and menu optimisation to boost partner sales.
• Own the onboarding process in the app, from store setup to the first days of operation.
• Collaborate with internal teams – Marketing, Operations, Finance and Customer Service – to deliver tailored support.

Required profile

• 2+ years of experience in high‑performance account management or business consultancy, preferably in FMCG, food‑hospitality or on‑demand delivery.
• Bachelor’s degree in Business Administration, Marketing, Industrial Engineering or related field is a plus.
• Proven track record of exceeding KPIs and delivering measurable results.
• Strong analytical mindset, problem‑solving attitude and excellent organisational skills.
• Native‑level Italian and professional proficiency in English.

Required skills

• Google Suite
• Salesforce (preferred)

What we offer

• Private health insurance.
• Monthly Glovo credit.