Assistant Manager - Fiordaliso, Hollister

About the role

Abercrombie & Fitch is hiring an Assistant Manager for its Fiordaliso, Hollister store in Rozzano. The role combines business strategy, operations, creativity and people management: driving sales through analysis and customer service, overseeing daily store operations, and leading the team from recruitment and training to engagement and development. The company promotes from within.

Key responsibilities

• Perform opening and closing routines
• Supervise the sales floor and stockroom, ensuring excellent customer service and smooth operations
• Handle staffing and scheduling, and manage payroll
• Train and develop non-management staff
• Demonstrate product knowledge and brand awareness while driving sales
• Build and maintain visual displays
• Analyse reporting to inform decisions
• Protect store assets and carry out inventory control
• Operate register and point-of-sale systems
• Fulfil omnichannel orders
• Represent the brand and embody company culture and values

Required profile

• Bachelor's degree or one year of supervisory experience in a customer-facing role
• CEFR B2 fluency in English and Italian, required
• Strong customer focus, knowledge of current fashion trends and a strong work ethic
• Ability to balance multiple tasks, take initiative and work in a fast-paced environment

Required skills

• Communication and interpersonal skills
• Team building and coaching ability
• Detail orientation and proactive thinking

What we offer

• Quarterly incentive bonus program
• Additional paid time off and a paid volunteer day per year
• Merchandise discount and associate assistance program
• Training and development, with career advancement opportunities
• Meal tickets after 90 days

The starting annual rate is EUR 31,555, which may be modified later. Job offers are subject to completing the applicable work visa formalities.