Assistant Store Manager – Retail Leadership Role

About the role

Join Nike’s retail team in Mantova as an Assistant Head Coach, supporting the Head Coach to deliver an exceptional shopping experience and drive sales performance.

Key responsibilities

• Cooperate with the Head Coach to create a unique shopping experience and deliver service excellence.
• Coordinate, support and supervise a diverse team, handling recruitment, development, performance management and staffing.
• Implement operational processes and tools to meet sales targets, improve consumer satisfaction and increase efficiency.
• Oversee departments such as Commercial, Athlete and Consumer Experience.
• Support store strategy implementation, including sustainability, membership and digital services.
• Provide reports on store activities, local market insights and consumer trends.
• Ensure compliance with all Nike standards and guidelines.

Required profile

• Passion for Nike and sport.
• Retail and/or leadership experience.
• Very good command of written and spoken English.
• Ability to coach and develop a strong team.
• Flexibility to work shifts, evenings and weekends.

Required skills

• Experience delivering exceptional consumer service.
• Strong communication focus.

What we offer

• Attractive salary evolving with market and experience (€36,800 – €55,200 per year).
• Monthly bonus payments.
• Employee discounts online and in‑store.
• Benefits package, pension and share scheme.
• Leadership, sales and product training.
• Diverse, inclusive and dynamic work environment.
• Access to sports activities and unique Nike moments.