Doorman / Front Desk Assistant – Luxury Hotel

About the role

Join the prestigious Hotel Cala di Volpe in Costa Smeralda as a Doorman/Front Desk Assistant. You will be the first point of contact for guests, ensuring a warm welcome and seamless arrival experience in a luxury setting.

Key responsibilities

• Greet and escort guests to their rooms, opening doors and providing directions.
• Explain room features, amenities, and hotel services such as minibar, safe, and valet laundry.
• Transport luggage to and from guest rooms and assist with vehicle loading/unloading.
• Arrange transportation (taxi, shuttle, limousine) and communicate parking procedures.
• Maintain professional appearance, adhere to company policies, and report safety concerns.
• Assist guests with disabilities and handle telephone inquiries with proper etiquette.
• Perform physical tasks including lifting up to 50 lb unaided and up to 75 lb with assistance.

Required profile

• High school diploma or equivalent (GED).
• No prior experience required; on‑the‑job training provided.
• Ability to work full‑time in a fast‑paced, guest‑focused environment.
• Good visual acuity for reading small print and following written instructions.

Required skills