Field Service Technician

About the role

Barry-Wehmiller's BW Converting division, which covers paper converting machines, packaging and converting equipment for tissue, nonwovens, hygiene, bag conversion, shipping and printing, is hiring a Field Service Technician. The technician performs electromechanical work in a computer-based environment, testing, installing, starting up and demonstrating equipment, and training customers on its operation and maintenance.

Key responsibilities

• Install, adjust and commission new machines and upgrades using assembly drawings, wiring diagrams, manuals and technical specifications
• Set up and run machinery to produce the customer's product and train operators
• Provide routine and emergency mechanical and electrical service, find the root cause of problems and report findings and solutions
• Take part in pre- and post-installation meetings and audits, and act as liaison between customer and company
• Report quality issues, take corrective action and prepare required reports
• Mentor less experienced personnel and work in a team of field service members, contractors and customer staff
• Maintain a safe, clean work environment and follow safety regulations

Required profile

• Associate degree in Electro-Mechanical Technology or a related field
• B.S. in Mechanical or Electrical Engineering or Electrical Technology preferred
• Ability to travel at least 50% of the time
• Physical demands include lifting up to 50 lbs, standing and walking for long periods, and exposure to machine shop hazards

Required skills

• Strong mechanical and/or electrical skills
• Basic web handling and industrial experience; knowledge of paper products, packaging, nonwovens or flexographic presses is a plus
• Knowledge of Giddings & Lewis, Rockwell and Siemens PLCs is highly recommended, along with machine process control
• Indramat and Rockwell servo controls, Ethernet and SEROCS networking protocols