Field Service Technician - Paper Converting Equipment

About the role

Barry-Wehmiller's BW Converting division, which brings together six companies making high-performance paper converting and packaging machinery, is hiring a Field Service Technician. The technician performs electromechanical work in a computer-based environment, testing, installing, starting up and demonstrating equipment, and training customers on its operation and maintenance.

Key responsibilities

• Install, adjust and commission new machines and upgrades using assembly drawings, wiring diagrams, manuals and technical specifications
• Set up and run machinery to produce the customer's product and train operators on set-up and operation
• Provide technical and practical answers to customer questions and problems
• Perform routine and emergency mechanical and electrical repairs, find the root cause and report findings and solutions
• Assist the installation coordinator with pre- and post-installation meetings, audits and manpower assessments
• Report quality issues and take corrective action, and act as liaison between customer and company
• Prepare and submit reports as required, and mentor less experienced personnel
• Maintain a safe, clean work environment and follow safety regulations

Required profile

• Associate degree in Electro-Mechanical Technology or a related field
• B.S. in Mechanical or Electrical Engineering or Electrical Technology preferred
• Ability to travel at least 50% of the time

Required skills

• Strong mechanical and/or electrical skills
• Basic web handling knowledge and industrial experience is a plus
• Knowledge of Giddings & Lewis, Rockwell and Siemens PLCs is highly recommended, along with machine process control background
• Familiarity with Indramat and Rockwell servo controls and Ethernet/SEROCS networking is useful