General Services Specialist

About the role

The Mall Simon Luxury Outlets is seeking a General Services Specialist for The Mall Firenze. Reporting to the GS Coordinator, you will support and coordinate maintenance and facility activities across the mall property, gaining autonomy while ensuring smooth operations.

Key responsibilities

• Support punctual maintenance and efficiency of structures, systems, and services, preventing breakdowns.
• Act as the on‑site point of contact for technical systems such as CCTV, network, switchboard, and Wi‑Fi.
• Coordinate with suppliers, tenants, consultants, and third parties on facility management topics, handling urgencies and emergencies.
• Support planned and reactive maintenance activities, ensuring compliance with timelines.
• Organise site visits, audits, and inspections to verify maintenance standards.
• Provide administrative support for facility management, including data entry and documentation.

Required profile

• Specialist in electronic, structural, or infrastructural management with relevant work experience.
• High School or Bachelor’s degree as a surveyor (geometra), engineer or similar.
• Motivated, reliable, organized, autonomous with great attention to detail.
• Flexible team player with strong interpersonal and communication skills.
• Proactive, discreet, high ethical standards and integrity.

Required skills

• Proficiency in MS Office suite.
• Fluent Italian and good command of English (spoken and written).
• Technical knowledge of CCTV, network, switchboard, and Wi‑Fi systems.

What we offer

• Opportunity to join a luxury fashion environment during a period of extraordinary growth.
• Talent development focus with initiatives to nurture new talent.
• Inclusive, diverse workplace that values gender, age, nationality, culture, religion, and sexual orientation.