Housekeeping Porter – Luxury Hotel

About the role

Join the prestigious Orient Express luxury hotel team as a Housekeeping Porter. You will play a vital part in maintaining the high standards of cleanliness and presentation that define our 5‑star property, ensuring guests enjoy a flawless experience throughout their stay.

Key responsibilities

• Deliver fresh linen, towels and guest amenities to floor pantries and Room Attendant carts as required.
• Collect and transport soiled linen and towels from guest rooms and service areas to the laundry.
• Empty trash and recycling bins in guest rooms and service areas, ensuring proper disposal.
• Assist Room Attendants with heavy trash removal, furniture moving and other physically demanding tasks.
• Stock and organise housekeeping storage rooms, pantries and trolleys, keeping supplies tidy and readily available.
• Fulfil special guest requests such as extra towels, pillows, roll‑away beds or cribs promptly and courteously.
• Adhere to brand SOPs, local SOPs, LQA and Forbes Five‑Star standards, striving to meet management targets.

Required profile

• Physical stamina and strength to handle heavy items and perform demanding tasks.
• Reliability and punctuality to support the housekeeping team efficiently.
• Attention to detail and commitment to maintaining high cleanliness standards.
• Ability to follow standard operating procedures and quality guidelines.

Required skills