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IT Specialist (Sysadmin)

U.S. Fleet Forces Command · Naples

Mid 🇬🇧 English
Network monitoring Ticket management

Job description

About the role

The IT Specialist (Sysadmin) will work in the Operations Department of the Naval Computer Telecommunications Station in Naples, providing system administration and support for critical command-and-control communications infrastructure.

Key responsibilities

  • Execute, operate, and maintain the Command-and-Control Organizational Information Exchange (C201X) system.
  • Document activities and submit trouble-ticket data to the Enterprise Network Monitoring System (ENMS).
  • Provide Tier II local support for issues unresolved by operators and administrators.
  • Assist the Enterprise Messaging Services Communications Watch Officer and Joint Fleet Telecommunications Operations Center Watch Officer in determining restoration actions for C2OIX.
  • Resolve critical IT problems and conduct system evaluations.
  • Initiate, monitor, and close tickets in the Ticket Management System (TMS) and DISA Global Control.

Required profile

  • U.S. citizen eligible for federal employment and security clearance.
  • Willingness to serve overseas and meet DoD travel and passport requirements.
  • Ability to obtain and maintain DoDM 8140 cyber‑workforce qualifications.
  • Compliance with E‑Verify, Selective Service registration, and other federal employment conditions.

Required skills

  • System administration
  • Network monitoring
  • Ticket management
  • Troubleshooting

Questions fréquentes

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Published 3 mesi fa

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U.S. Fleet Forces Command

Naples