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Marketing Manager

H&M · Milan

Senior 🇬🇧 English

Job description

About the role

We are looking for a Marketing Manager to lead brand and customer growth for H&M Group in the sales market. The role translates global strategies into locally relevant plans, drives impactful marketing execution and ensures strong business results through data‑driven decisions.

Key responsibilities

  • Lead brand growth by balancing global strategy with local market insights.
  • Develop and execute a customer, marketing and communications plan tailored to local relevance.
  • Secure short‑ and long‑term growth of the customer base, sales and brand presence using an omni‑channel, data‑driven approach.
  • Drive key marketing and activation KPIs such as NCA, traffic and conversion rate.
  • Align local loyalty activation with global directives while maximizing operational efficiency.
  • Allocate and monitor marketing investments across media, PR, content production and customer engagement.
  • Lead, coach and develop the marketing team to deliver world‑class customer experiences.
  • Collaborate closely with Sales Market teams and Global Marketing to ensure guideline adoption.

Required profile

  • Degree in Marketing, Communications, Business or a related field.
  • 8‑10 years of leadership experience in marketing, sales or customer functions.
  • Proven track record of delivering customer‑centric results across brand, communications and media.
  • Strong analytical mindset with experience in omni‑channel marketing.
  • Excellent stakeholder management and international exposure.
  • Outstanding communication skills and ability to engage teams.

Required skills

  • Data‑driven decision making.
  • Omni‑channel marketing strategy.
  • Media planning and PR coordination.
  • Content production and customer engagement.

What we offer

  • 25% staff discount on all H&M Group brands.
  • H&M Incentive Program rewarding long‑term dedication.
  • Ticket Restaurant and supplementary health coverage.
  • Extensive development opportunities worldwide.

Questions fréquentes

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Published 3 mesi fa

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H&M

Milan