Revenue Management Senior Analyst

About the role

The Revenue Management Senior Analyst supports the Revenue Management Manager in maximising revenue within the assigned area of responsibility by analysing business performance, industry trends and booking curves, and implementing pricing and inventory strategies. The role uses the Revenue Management System (RMS) and market insights to identify revenue opportunities and performance risks, validate system recommendations and turn them into actionable pricing and inventory decisions. It covers assigned ships and their related activities.

Key responsibilities

• Monitor performance with the RMS, assess pricing and inventory recommendations, identify exceptions and opportunities, and recommend or implement adjustments to booking curves.
• Analyse historical and current performance, booking trends and booking curves, and recommend corrective actions.
• Evaluate promotional requests and assess their potential revenue impact.
• Investigate performance drivers and propose alternatives affecting occupancy, NPD, revenue, market positioning and future booking potential.
• Execute and coordinate pricing adjustments, including mark-ups and mark-downs, and collaborate with Market Analysts on special pricing actions.
• Support Strategic Pricing reviews before new product launches and help define inventory guidelines such as cabin allocation, availability, guarantee cabins and overbooking risk.
• Support the preparation of large group quotations, including Block Booking Agreements, and support forecasting and budgeting.
• Support Business Revenue Meetings, Deep Dive Meetings and other performance reviews, and monitor promotional, commercial and group sales performance.
• Take ownership of assigned ships and activities, prioritise tasks by revenue impact and escalate material risks.
• Contribute to improving Revenue Management reports, tools and processes, and support Revenue Management Analysts in Naples during absences or peak periods.

Required profile

• Bachelor's degree in Mathematics, Statistics, Economics, Business Administration or a related field.
• Previous experience in Revenue Management, preferably in travel, hospitality or transportation; cruise industry experience is an advantage.
• Fluent English; an additional European language is an advantage.
• Proactive, reliable, flexible and able to work autonomously in a fast-paced environment.

Required skills

• Strong Microsoft Office skills, especially Excel and PowerPoint.
• Aptitude for Revenue Management Systems and analytical tools, with commercial judgement.
• Ability to leverage AI tools for data analysis, reporting and decision-making.
• Excellent analytical and problem-solving skills, and strong communication and collaboration skills.