Service Sales Support Specialist - Area Manager

About the role

ABB's Service Division is hiring a Service Sales Support Specialist in Dalmine, reporting to the Service Sales Support Manager. The role works closely with the Sales organization and customers throughout the proposal process, preparing technical descriptions of products and technology, determining costs and producing final documentation. It is a hybrid position.

Key responsibilities

• Support the local Sales organization and customers in choosing technically appropriate and cost-effective solutions and in preparing demanding offers.
• Prepare and support technical and commercial offers based on customer specifications, local business and feeder factory indications and Sales directives.
• Analyze customer needs and competitor offers using market and Sales information.
• Oversee the profitability of proposed solutions and provide technical and commercial support to internal and external customers across several markets and countries.
• Drive sales growth, monitor business results and enable countries in the assigned area to sell the Low Voltage and Medium Voltage product portfolio, while overseeing estimations, bids and proposals in line with ABB standards, commercial targets and OR KPIs.
• Develop and implement the local sales support strategy aligned with the global vision, and monitor, review and adjust it.
• Monitor the project pipeline, identify sales opportunities, remove blockers and drive enablement initiatives for the LV and MV portfolio.

Required profile

• Expertise in LV and MV electrical product portfolios and the electrification/distribution market, or equivalent circuit breaker, switchgear and retrofit solutions.
• Degree in Engineering or a related field preferred.
• Fluent Italian and English; German, French or Spanish is a plus.
• Strong communication, negotiation and stakeholder management skills.

Required skills

• Sales enablement tools and CRM platforms such as SAP or Salesforce.
• Project pipeline management methods and multi-country sales coordination experience.

What we offer

• Hybrid work and flexible working hours.
• Welfare plan with personalized services and a canteen.
• Eligibility for a Company Productivity Bonus.