Travel Experience Designer Sales Agent

About the role

As a Travel Experience Designer Sales Agent at Club Med, you will join a passionate sales team dedicated to inspiring customers to discover life‑changing travel experiences. You will play a key role in driving direct sales, building lasting relationships, and crafting unforgettable holidays that reflect each client’s unique passions.

Key responsibilities

• Accelerate direct sales by acquiring, retaining, and engaging customers with tailored offers and complementary services.
• Identify and develop business opportunities such as partnerships and influencer referrals.
• Ensure compliance with operational standards and secure customer data opt‑in.
• Contribute to the evolution of sales processes for efficiency and fluidity.
• Provide premium, personalized service through in‑person, phone, or digital communication.
• Guide customers throughout their journey, acting as a trusted advisor and ensuring satisfaction.
• Design unique, tailor‑made trips that match customer expectations, from Alpine skiing to remote beach getaways.
• Promote Club Med’s top‑tier destinations and services with expertise and inspiration.

Required profile

• Minimum 3 years of proven sales experience with a record of meeting or exceeding targets.
• Experience working with high‑end customers and a premium attitude.
• Strong interest in travel, lifestyle, and hospitality sectors.
• Fluent in Italian (written and spoken); English or French is a plus.
• Resilient, proactive, customer‑oriented, and comfortable working in a team.

Required skills

• Excel
• PowerPoint
• Outlook
• Sales tools
• Business chat platforms
• WhatsApp
• Ticketing tools

What we offer

• Opportunity to join a global leader in premium travel.
• Contribution to the growth of Club Med’s direct sales channels.
• Collaborative international environment.