AI Senior Business Consultant - Multi Industry

About the role

Kyndryl runs and reimagines the mission-critical technology systems of leading businesses, and is hiring an AI Senior Business Consultant in Milan. The consultant helps clients find strategic ways to stay competitive by using artificial intelligence, combining business acumen with a solid understanding of AI technologies to turn complex challenges into actionable initiatives. The role is governed by the Italian National Collective Bargaining Agreement for employees of the metalworking industry, classified as Quadro, and may be offered as a permanent contract.

Key responsibilities

• Identify and define AI-driven opportunities aligned with business strategy across industries
• Translate complex business needs into AI-enabled solutions, use cases and adoption roadmaps
• Analyse AI trends, market developments and competitive dynamics to generate actionable insights
• Act as a bridge between business stakeholders and technical teams
• Support the design and execution of AI-driven transformation initiatives
• Facilitate workshops and stakeholder discussions to drive alignment and adoption
• Ensure delivery of measurable business outcomes through AI initiatives

Required profile

• 5-8 years of experience in a consulting environment with a strong technology focus (digital transformation, data or AI)
• Strong understanding of AI technologies and their business applications
• Experience bridging business and technical teams, and proven project management and stakeholder coordination
• Customer-focused, analytical and curious about AI and digital transformation

Required skills

• Machine learning, generative AI, NLP and predictive analytics
• Foundational knowledge of AI/data tools and languages such as Python, SQL and ML frameworks
• Data analysis, data strategy, data governance, data quality and ethical AI
• Workshop facilitation and client-facing communication

What we offer

• Salary range in Italy of EUR 81,120 to EUR 145,860 for a full-time position, depending on skills, education and experience
• Dynamic, hybrid-friendly culture with Be Well programs supporting financial, mental, physical and social health
• Career development tools, personalized goals, continuous feedback and learning opportunities including certifications with Microsoft, Google and Amazon