Area Manager – Last Mile Logistics (Italy)

About the role

JD Logistics is expanding its core infrastructure in Italy and seeks an experienced Area Manager to lead the launch and scaling of a high‑volume last‑mile delivery network. The role combines hands‑on station management with strategic oversight of multiple regional depots.

Key responsibilities

• Set up and operate the first delivery station (Station No. 1), overseeing sorting, route planning and dispatch from day one.
• Drive the commissioning of two additional stations, recruiting local leadership and standardising processes across all sites.
• Build and manage a flexible network of local carriers, independent contractors and couriers, balancing cost efficiency with strict SLA compliance.
• Monitor delivery performance metrics (OTD, first‑time delivery rate, complaint resolution, scanning compliance) and implement data‑driven improvements.
• Ensure alignment of local operations with JD Logistics’ global capabilities and quality standards.

Required profile

• Proven experience launching or managing high‑volume last‑mile delivery operations in a greenfield environment.
• Strong operational grit with the ability to work hands‑on in a fast‑changing setting.
• Strategic mindset to scale a regional network while maintaining service excellence.
• Excellent analytical skills to interpret delivery data and drive continuous improvement.

Required skills