Automotive Diagnostic Technician – Complex Vehicle Issues

About the role

MSX is seeking an experienced Automotive Diagnostic Technician to act as the escalation point for complex vehicle faults. You will work directly with dealerships and repair shops, both on‑site and remotely, to minimise downtime and ensure first‑time‑right repairs.

Key responsibilities

• Provide on‑site and remote support to dealerships and repairers for complex electrical, electronic, and drivability issues.
• Use OEM diagnostic tools such as wiTECH and DiagBOX for fault detection, flashing, and parameterisation.
• Analyse wiring diagrams and technical documentation to identify root causes.
• Generate clear technical reports and case updates for each intervention.
• Coach technicians, offering hands‑on guidance and training.
• Feed recurring issues into continuous‑improvement processes.

Required profile

• Proven experience in automotive diagnostics, technical support, or field service.
• Strong ability to resolve complex electrical/electronic faults.
• Hands‑on experience with OEM diagnostic tools.
• Comfort reading wiring diagrams and technical manuals.
• Experience collaborating with workshops, engineering, or technical teams.
• Working proficiency in English (additional European languages a plus).

Required skills

• Automotive diagnostics
• OEM diagnostic tools (wiTECH, DiagBOX)
• Electrical/electronic fault troubleshooting
• Reading wiring diagrams
• CAN, LIN, FlexRay network knowledge
• ADAS and powertrain system familiarity
• Root‑cause analysis
• Flashing and parameterisation

What we offer

• Competitive annual salary (RAL €36,000‑€42,000)
• Opportunity to work with leading vehicle manufacturers and global mobility organisations
• Access to cutting‑edge diagnostic technology and continuous training