Boutique Manager – Luxury Watch Retail (Rome)

About the role

Hublot is seeking a dynamic Boutique Manager to lead its flagship store in Rome. As the brand’s ambassador, you will be responsible for delivering an exceptional client experience while driving sales and brand visibility in a luxury watch environment.

Key responsibilities

• Deliver outstanding hospitality and personalized service to every client.
• Manage sales and marketing budgets, stock ordering, and visual merchandising.
• Lead, motivate, and develop the boutique team, including recruitment, onboarding, and performance management.
• Oversee all administrative tasks, staff scheduling, and boutique infrastructure.
• Collaborate with After‑Sales, Sales, and Marketing teams and report monthly performance to senior management.
• Prepare client insights, competitor analyses, and organize local events from concept to execution.
• Increase brand visibility by developing marketing initiatives in partnership with the Sales & Marketing Manager.

Required profile

• Commercial background with relevant further education.
• Proven managerial experience in luxury retail or high‑end hospitality.
• Strong entrepreneurial spirit and ability to work with demanding, international clientele.
• Fluent in Italian and English; additional languages such as French are a plus.
• Demonstrated team‑leadership, flexibility, resilience, and excellent interpersonal skills.
• Passion for luxury products and high standards of premium presentation.

Required skills