Business Development Manager – Experience Partnerships

About the role

Smartbox, Europe’s leading experience brand, is seeking a Business Development Manager to grow its portfolio of hotel, restaurant, activity and wellness partners. You will prospect new partners, negotiate contracts and guide them through onboarding, ensuring alignment with Smartbox’s global strategy.

Key responsibilities

• Generate at least 20 daily contacts through phone and in‑person outreach to identify new partners.
• Prepare and deliver data‑driven presentations using BI tools (MA report, Bacon tool, Comm calculator).
• Negotiate commercial terms, close a minimum of 14 contracts per quarter and achieve net commission targets.
• Onboard partners, configure them in internal systems and monitor activation quality (e.g., TA score ≥ 4).
• Maintain a structured sales pipeline in Salesforce with ≥ 95 % data accuracy and report its evolution regularly.
• Research market trends and competitor activity to propose innovative partnership formats.

Required profile

• Proven experience in B2B business development or sales, preferably within hospitality or experience sectors.
• Strong presentation, negotiation and hunter mindset with a minimum of 20 daily outreach attempts.
• Resilient, adaptable and committed to continuous learning and sharing best practices.
• Ability to work autonomously while aligning with global brand values.

Required skills

• Salesforce (CRM) for pipeline and data management.
• Business Intelligence tools for data analysis and presentation (e.g., MA report, Bacon tool, Comm calculator).