Customer Service Attendant – Laundry Services

About the role

Join Tip Top Laundry as a Customer Service Attendant and become the friendly face of our locally owned laundromat. You will greet guests, answer their questions, and ensure every visit ends with a satisfied customer.

Key responsibilities

• Welcome customers in English (and Spanish when possible) and provide courteous assistance.
• Troubleshoot and resolve any machine‑related issues that arise.
• Follow standardized Tip Top Laundry procedures to wash, dry, and fold drop‑off orders.
• Sell laundry merchandise, process payments, and keep the cash drawer balanced.
• Maintain compliance with all company policies and safety guidelines.

Required profile

• Passion for delivering excellent customer experiences.
• Strong attention to detail and accountability on every shift.
• Effective communicator, preferably bilingual in English and Spanish.
• Self‑starter with a sales mindset and willingness to learn the wash‑dry‑fold process.
• Positive attitude, problem‑solving ability, and ability to lift 30‑50 lb.

Required skills

What we offer

• Competitive pay based on experience.
• Supportive, fun, family‑owned work environment.
• Flexible scheduling and bi‑weekly pay.
• Discounted laundry services and one free wash per week.
• 8‑hour shifts with opportunities for growth.