Dual Site Store Manager – Luxury Fashion Retail

About the role

PVH is seeking a Dual Site Store Manager to lead both Calvin Klein and Tommy Hilfiger stores. You will be responsible for delivering an exceptional customer experience, driving sales performance, and developing a high‑performing team across two locations.

Key responsibilities

• Enforce and exemplify top‑tier Customer Experience (CX) standards in both stores.
• Identify CX issues, provide feedback, and coach sales staff.
• Build collaborative relationships with neighboring businesses and conduct competitor analysis.
• Stay current on fashion trends and understand local customer profiles through media and community engagement.
• Develop and oversee professional growth of store personnel, defining training needs with deputies.
• Manage performance evaluations, create development plans, and lead recruitment processes.
• Qualify Area Manager on Full‑Time Equivalent (FTE) and role requirements.
• Oversee workforce planning and coordinate store priorities in line with the retail calendar and project timelines.
• Analyze business performance data, identify actions to improve sales and key performance indicators.

Required profile

• Minimum 5 years of experience in a similar retail management role within a structured environment.
• Strong business acumen with the ability to make data‑driven decisions.
• Excellent communication, collaboration, and organizational skills.
• Detail‑oriented, able to work under pressure and meet deadlines.
• Fluent in both English and Italian, written and spoken.

Required skills

What we offer

• Comprehensive benefits package focused on health, wellbeing, and work‑life balance.
• Flexible hybrid working model.
• Access to wellbeing programs, premium Headspace subscription, and volunteering opportunities.
• Continuous learning through PVH University training programs.