Field Service Technician

About the role

Barry-Wehmiller, a global provider of advanced packaging, corrugated cardboard and paper conversion technology, is hiring a Field Service Technician. The technician performs electromechanical work in a computer-based environment, testing, installing, starting up and demonstrating BW converting equipment, and training customers on its operation and maintenance.

Key responsibilities

• Install, adjust and commission new machines and upgrades using assembly drawings, wiring diagrams, manuals and technical specifications
• Set up and run machinery to produce the customer's product and train operators
• Provide routine and emergency mechanical and electrical service, find the root cause of problems and report findings and solutions
• Assist the installation coordinator with pre- and post-installation meetings, audits and manpower assessments
• Report quality issues, act as liaison between customer and company and maintain customer relationships
• Prepare and submit reports, mentor less experienced personnel and work in teams of field service members, contractors and customer staff
• Maintain a safe, clean work environment and follow safety regulations

Required profile

• Associate degree in Electro-Mechanical Technology or a related field
• B.S. in Mechanical or Electrical Engineering or Electrical Technology preferred
• Ability to travel at least 50% of the time

Required skills

• Strong mechanical and/or electrical skills
• Basic web handling knowledge and industrial experience; focus on paper products, packaging, nonwovens or flexographic presses is a plus
• Knowledge of Giddings & Lewis, Rockwell and Siemens PLCs is highly recommended, along with machine process control
• Indramat and Rockwell servo control systems, Ethernet and SEROCS networking protocols