Internal Sales Representative - Industrial Coatings

About the role

Axalta is looking for a motivated, tech-savvy and customer-focused Internal Sales Representative to join its Cavenago facility in Italy. The role is the main remote point of contact for clients, managing the complete inside sales cycle for industrial architectural coating solutions. The resource guides business-to-business clients to the right coating specifications while driving revenue growth.

Key responsibilities

• Inbound and outbound prospecting: qualify incoming inquiries and proactively reach out to the right business unit to identify new business.
• Technical consultation: help customers choose the right powder chemistry (epoxy, polyester, hybrid) and finishes according to their application and durability needs.
• Quoting and pricing: prepare accurate price estimates and issue formal commercial proposals based on demand or client specifications.
• CRM and pipeline tracking: keep detailed records of client interactions, follow-ups and sales pipelines in the SFDC system.
• Cross-functional collaboration: work with CSR, BO, lab and supply chain to fulfil customer requests.

Required profile

• 2+ years of experience in inside sales, account management or customer support in an industrial, chemical or manufacturing sector; prior experience in powder coating, liquid paints or surface finishing is highly preferred.
• Ability to read basic technical specifications, blueprints or engineering drawings, with a willingness to learn the chemistry of powder coating.
• Professional, clear and persuasive communication by phone and email.
• Proven track record of meeting or exceeding sales targets, overcoming objections and handling a high volume of transactions.
• Fluent Italian and English (written and spoken); Spanish is a plus.

Required skills

• Advanced Excel and Microsoft Office tools.
• Proficiency in CRM software such as Salesforce or SAP.

The position is open now and eligible for benefits such as health insurance and paid time off; the actual offer depends on qualifications, experience and location.