Italian Customer Service Representative
TELUS Digital · Santa Tecla
Job description
About the role
We are looking for an Italian‑speaking Customer Service Representative to join our corporate support team. You will assist clients in English and Italian, answering questions and providing accurate information about our services and products while ensuring a high‑quality experience.
Key responsibilities
- Provide corporate assistance to customers in English and Italian.
- Resolve inquiries, clarify doubts, and deliver accurate product and service information.
- Maintain a proactive and innovative approach to exceed customer expectations.
- Collaborate with teammates to ensure consistent service quality.
Required profile
- Strong customer‑service orientation.
- Excellent interpersonal and communication abilities.
- Flexibility to adapt to varying schedules.
- Advanced written and spoken English.
- No prior experience required.
Required skills
- Fluency in Italian.
- Advanced proficiency in English (written and spoken).
What we offer
- Competitive salary and performance bonuses.
- Flexible working schedules.
- Personalized training to develop customer‑service expertise.
- Access to learning tools available anytime online.
- Career growth opportunities within a global company.
- Benefits such as on‑site clinic, gym, full Christmas bonus, personal days, and partnerships with leading companies.
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Published 1 giorno fa
Expires tra 1 mese
5 views · 0 applications
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TELUS Digital
Santa Tecla
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