Key Account Manager

About the role

We are looking for a commercially driven Key Account Manager to oversee a portfolio of around ten strategic customers, including large national and European key accounts. In a market with strong growth potential, you will be responsible for retaining and expanding existing business while securing contract renewals and identifying new revenue opportunities.

Key responsibilities

• Manage and develop a portfolio of strategic customers, ensuring high retention, satisfaction, and profitable growth.
• Build strong relationships with senior stakeholders and act as the primary customer contact.
• Deliver annual growth targets through account development, active selling, and new business opportunities.
• Lead contract renewals, commercial negotiations, and tender processes.
• Develop and execute Joint Business Plans to improve customer supply‑chain efficiency and create mutual value.
• Conduct regular business reviews, monitor account performance, and drive continuous improvement.
• Collaborate with cross‑functional teams to deliver innovative solutions and enhance the customer experience.

Required profile

• Proven key account management experience with large, strategic customers.
• Background in FMCG, retail, supply chain, logistics, or related sectors.
• Strong commercial acumen with experience in negotiations and contract management.
• Ability to build trusted partnerships and influence senior decision‑makers.
• Fluent in Italian and English and comfortable travelling regularly within Italy.

Required skills

What we offer

• Annual gross salary between €52,800 and €63,000.
• Annual bonus of 15%.
• Meal vouchers.
• Employee Assistance Programme (EAP).
• Option to participate in a company share scheme.
• Life insurance and personal accident insurance.