Seasonal Porter 2027 – Splendido, A Belmond Hotel, Portofino

About the role

Splendido, A Belmond Hotel, part of the LVMH Group, is a luxury hotel in Portofino, Italy, set in the protected hills overlooking the Gulf of Tigullio. For the 2027 season, it is looking for a Porter to join its team, reporting to the Executive Housekeeper. The ideal candidate is passionate about hospitality, comfortable with challenges and willing to deliver authentic luxury experiences.

Key responsibilities

• Welcome and see off guests in line with company policies, standards and procedures, maintaining high standards at all times
• Keep the external reception area tidy and well maintained
• Stay informed about guest arrivals, departures and guests in house
• Work closely with Housekeeping staff and offer assistance when needed
• Handle emergency requests when asked by a supervisor
• Maintain professional relationships with guests and colleagues

Required profile

• Previous professional experience in a similar role, also with school internships
• Fluent Italian and basic English
• Passion for service and ambition to grow professionally

Required skills

• Effective verbal and non-verbal communication
• Emotional intelligence and adaptability
• Team collaboration and willingness to share information and give feedback

What we offer

• Seasonal labour contract under the C.C.N.L. Settore Turismo (Level 5, Porter)
• Start in March 2027 and end in November 2027, with the aim of continuous collaboration over subsequent seasons and a career path
• Monthly gross salary plus separate payslips for the 13th, 14th month and TFR
• Welfare incentive based on quality goals
• Accommodation in a double room in the staff house with breakfast
• Bus ticket during the contract period and staff canteen
• Belmond programme with complimentary accommodation at Belmond hotels and discounts on trains, cruises, safaris and food and beverages