Senior Airfreight Operation Specialist

About the role

Savino Del Bene, a global logistics and freight forwarding company founded in Florence, is looking for a Senior Airfreight Operation Specialist. The role oversees and manages the day-to-day operations of airfreight shipments, coordinating with stakeholders, managing documentation and ensuring timely delivery while complying with regulations.

Key responsibilities

• Oversee airfreight shipments from origin to destination and monitor their status, addressing delays and issues.
• Ensure compliance with airfreight regulations and company policies.
• Coordinate with airlines and other logistics partners.
• Prepare and review shipping documents such as airway bills, invoices and customs declarations.
• Act as the main point of contact for clients and handle their inquiries and service issues.
• Negotiate rates with carriers and build strong relationships with carriers, freight forwarders and other stakeholders.
• Implement new procedures and work with colleagues to improve efficiency.

Required profile

• Bachelor's degree, preferably in logistics.
• At least 4 years of experience in air freight operations, preferably in a freight forwarding or logistics company.
• Good command of English.
• Knowledge of international airfreight regulations and customs procedures.

Required skills

• Excellent organizational and time management skills.
• Office software proficiency.
• Communication and interpersonal skills, with strong problem-solving abilities.
• Detail-oriented, planning and follow-up skills.