Student Success Advisor (On-site, Florence)

About the role

Verto Education is seeking a Student Success Advisor to join its on‑site team in Florence. In this role you will support a cohort of 30‑35 students, helping them thrive academically and personally while they begin their first year of college abroad.

Key responsibilities

• Monitor students’ academic engagement, attendance, and performance.
• Provide first‑response academic support and intervene when students face challenges.
• Assist with course add/drop, withdrawals, and navigation of MyVerto, Canvas, and Cengage platforms.
• Track and coordinate academic accommodations and resources.
• Escalate cases of academic risk or eligibility concerns to senior staff.
• Uphold Verto’s Academic Success policies, including attendance and academic integrity.

Required profile

• Passion for advising and supporting students in a higher‑education setting.
• Strong critical‑thinking and problem‑solving abilities.
• Initiative, autonomy, and the capacity to work collaboratively.
• Effective communication skills and a positive, student‑focused attitude.

Required skills

• Familiarity with Canvas learning management system.
• Experience using Cengage educational resources.
• Proficiency with MyVerto platform for student services.

What we offer

• Opportunity to work in a fast‑growing, mission‑driven organization.
• Direct impact on students’ first‑year college experience abroad.
• Collaborative environment that values compassion, transformation, vulnerability, and responsibility.