Tour Operator – Full‑time, Vicenza

About the role

We are looking for a full‑time Tour Operator to join our team in Vicenza. The role involves coordinating and selling curated tour packages across Italy, guiding travelers from the moment they inquire until they return home. You will work closely with local partners to ensure seamless itineraries and memorable experiences.

Key responsibilities

• Design and customize tour itineraries, including transportation, accommodation and guided activities.
• Manage reservations, bookings and payments using our booking system.
• Communicate daily with clients to understand preferences, provide recommendations and deliver high‑quality service before, during and after trips.
• Collaborate with local suppliers and partners to secure services and resolve any logistical issues.
• Maintain accurate records of bookings, sales initiatives and tour performance.
• Contribute ideas to expand and improve the tour portfolio.

Required profile

• Experience in travel, tourism or hospitality, preferably with knowledge of Italian destinations.
• Strong customer‑service orientation with empathy and clear communication.
• Ability to work reliably in a fast‑paced environment and manage multiple tasks.
• Willingness to work on‑site in Vicenza and collaborate with local partners.

Required skills

• Proficiency with booking systems or similar reservation tools.