Bellboy – Guest Services

About the role

As a Bellboy at Aethos Monterosa, you will be the first point of contact for guests, creating a welcoming atmosphere and supporting their stay. You will greet arrivals, manage luggage, provide local recommendations, and resolve guest inquiries with professionalism.

Key responsibilities

• Greet guests with a warm smile and helpful attitude, setting a positive tone for their stay.
• Handle luggage efficiently, transporting bags to rooms promptly and safely.
• Offer personalized recommendations on local attractions, restaurants, and activities.
• Respond to guest requests and resolve issues quickly and courteously.

Required profile

• Genuine passion for hospitality.
• Excellent interpersonal skills to make guests feel welcome.
• Strong organizational abilities to manage multiple tasks in a fast‑paced environment.
• Clear verbal and written communication.
• Unwavering dedication to guest satisfaction.

Required skills